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  • How do we ensure compliance in cross-border transactions?

    We strictly adhere to international trade regulations (such as EU CE, US FCC, and Middle East SASO certifications). We provide product compliance documentation and assist customers with customs clearance, tax, and other issues to ensure smooth order delivery.

  • Do you support small orders or customized requirements?

    Yes! We offer flexible minimum order quantities (MOQs) and can customize logos, packaging, and features to meet customer needs. For more information, please contact your sales manager for a customized solution.

  • How do I obtain samples for testing?

    Customers can submit a sample request online. We will ship the sample within 3-7 business days and cover the basic shipping costs (negotiable for some regions). Sample turnaround time is typically 7-15 days.

  • Do you accept online payments?

    We accept various payment methods, including T/T (Telegraphic Transfer), Letter of Credit (L/C), PayPal, and Alibaba Credit Guarantee, to ensure the security of your funds.